Collection: Shipping policy

Shipping Costs

  • For Orders up to $100, Standard Shipping within Australia (excl. bulky items*) - Flat Rate of $10 per order.
  • Free Standard Shipping over $100 within Australia (excl. bulky items*). 
  • Express shipping within Australia (excl. bulky items*) - Flat rate of $15 per order.
  • Most products are shipped by Australia Post, Sendle, PFL Logistics, and Courier Please.

Handling Time

  • All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Shipping Times

  • Standard delivery usually takes 2 - 6 business days depending on your parcel destination (8-10 business days for western states and remote areas). 
  • Depending on your parcel destination, express delivery usually takes 1 - 5 business days.
  • Please expect delays on holidays or during high-volume seasons.
 

    In-store Pickup

    • Orders can be picked up Monday - Friday (excluding public holidays), 9:30 am-5:00 pm. An email will be sent when your order is ready for pickup.
    • Pickup address: 16A Leeds Street, Rhodes, NSW, 2138, Australia.

    Deposit & Free Storage

    • All custom products require a 50% deposit.
    • Products in stock DO NOT accept credit terms. They must be shipped upon order placement or reserved upon order placement.
    • The warehouse offers free storage for 90 days, and shipments can be arranged within this period based on the buyer's requested timeline.